Changes to Waypoint Mail Server

The new email server is online and running. Waypoint has finally upgraded our email server and we are hoping you will like the changes. One item of note that virtually everyone has asked for is a "Sent" folder in the webmail interface and we got it for you Read on below and find the section that will help you make the corrections to your account settings depending on which email program you use on your computer. For every spot that asks for you to change your username YOU MUST ADD the full @waypt.com and not the short @waypt.com also you must all lowercase letters for the username and domain (ie username@waypt.com) if any of the leters are uppercase you not receive any emails as the system only recognizes lowercase. The old Mail server will be going offline on October 1, 2012. Please have all your changes done by then. Open your email client (Outlook Express, Outlook, Thunderbird, Apple Mail, Windows Mail, Windows Live Mail) Navigate through your menus to the account properties for your Waypoint Email Account UPDATE: Change the incoming and outgoing server names to mail.waypt.com. THIS IS AN IMPORTANT STEP In the username add @waypt.com after it so it appears just like an email address. (You must use @waypt.com and not the @waypt.com for the account name only. You can still use @waypt.com for your reply to email address. All @waypt.com emails coming in get automatically forwarded to your @waypoint account). If you are using Gmail to fetch your Waypoint email you need to make changes as well. Click the gear under your name and click "Settings" then click the menu at the top that reads "Accounts and Import" and then look in the section called "Check mail from other accounts (using POP3)". In this section click the edit choice next to the Waypoint account and a small popup appears. Change the server to mail.waypt.com, set the incoming port to 110, add @waypt.com after your username and deselect use SSL. Retype your password and click the save button. If you do not change these settings you continue to try to get mail from the old server. Outgoing and Incoming server information changes. For Outlook Express: After you start your program look for the "Menu" bar located at the top of the program screen Under the "Tools" menu choose the accounts selection. Look in the "Mail" section of the little pop-up box, select your account by clicking on it then choose the properties or settings button to the right Click the "Servers" tab and change the incoming and outgoing server names to mail.waypt.com add @waypt.com after your username Check the box in the Outgoing Server section at the bottom of the Servers tab and then click the button that reads "Settings" and a new window will appear. In that window click the radio button (round spot) next to the line that reads "Use same settings as my incoming server", then click okay. While still in the properties window of your email account click on the Advanced tab and change the following settings Outgoint mail (SMTP) change this number to 25 and deselect use SSL from the box below this line. Incoming mail (POP3) change this number to 110 and uncheck the box below next to the line that reads "This server requires a secure connection (SSL) under the POP3 section. In the bottom section of the Advanced tab please ensure that the "Leave a copy on the server" box is unchecked. After you have verified all these changes click the "Apply" button and then click the "Okay" and then close the accounts window. When you do a send and recieve you will get a pop up window stating that the certificate does not match. Please choose View Certificate then on the certificate window choose install certificate and click next at each window to install to default locations After that is done say Yes to accept the certificate and you are good to go. For Outlook users: For version older than Outlook 2010 look for a "Menu" tool bar and click "Tools" then the accounts selection. For Outlook 2010 click the "File" menu and then click "Info" and then click "Account Settings" In the next screen select "View or Change" and click either the "Change" button or "Next" if you get the email accounts window please select your account at the bottom and then click the "Change" button just above and then continue as below Add @waypt.com after your username Change the incoming and outgoing server names to mail.waypt.com then click the button on the bottom right corner that reads "More Settings" and a new window will appear. In that window click the Outgoing Server tab and check the box "My outgoing server (SMTP) requires authentication. Leave the default setting of "Use the same settings as incoming server" selected. While still in that window click the Advanced tab and change the following settings: Outgoint mail (SMTP) change this number to 25 and deselect use SSL from the box below this line. Incoming mail (POP3) change this number to 110 and uncheck the box below next to the line that reads "This server requires a secure connection (SSL) under the POP3 section. In the bottom section of the Advanced tab please ensure that the "Leave a copy on the server" box is unchecked. After you have verified all these changes click the "Apply" button and then click the "Okay" and then click "Next" you will get a pop up window stating that the certificate does not match. Please choose View Certificate then on the certificate window choose install certificate and click next at each window to install to default locations After that is done say Yes to accept the certificate and you are good to go. click "Finish" and close the accounts window. For Windows Mail users: To find you account properties click "Tools" and look for Account Settings or Accounts. Follow the instructions for Outlook Express listed above For Windows Live Mail: To find you account properts look for the tab that reads "Accounts" then click to properties button. Follow the instructions for Outlook listed above For Thunderbird users: Open the Account Settings window and click on the "Server Settings" item in the column on the left under your email address. In the section on the right do the following: Change the incoming server name to mail.waypt.com add @waypt.com after your username Change the port number to 110. Locate Connection security. Select None and set Authentication method to Normal password. Next click on the "Outgoing Server (SMTP) at the bottom of the column on the left and do the following: Change the outgoing server name to mail.waypt.com Change the server port to 25. Set Authentication Method to password transmit insecure Select User Name and enter your username and add @waypt.com after it Thunderbird will ask you for your password the first time you try to send mail. When you do a get mail or send and recieve you will get a pop up window stating that the certificate does not match. Please choose View Certificate then on the certificate window choose install certificate and click next at each window to install to default locations After that is done say Yes to accept the certificate and you are good to go. Click the OK button and your setup should be completed correctly For Entourage for Mac users: Click the Tools menu, and then select Accounts. In the Mail tab window, double click the email account to open the Edit Account window. In the Account ID box add @waypt.com In the POP Server box change it to mail.waypt.com Next click to button below this area for the advanced receiving options. Uncheck the box for "This POP service requires a secure connection (SSL)" and "Override default POP port" Enter 110 in the text field and then close the advanced receiving options popup window In the Sending Mail box change this to mail.waypt.com Click the button below the sending area for advanced sending options Check the box Override default SMTP port and type 25 in the box and that SSL is off. Make sure there is a checkmark in for "SMTP server requires authentication" checkbox and make sure it is set for Use same settings as receiving mail server Close the advanced sending options popup window then Click "OK" to close the "Edit Account" window and your settings should be set and ready for the new server connection. Don't forget to click save it asked When you do a send and receive you will get a pop up window stating that the certificate does not match. Please choose View Certificate then on the certificate window choose install certificate and click next at each window to install to default locations After that is done say Yes to accept the certificate and you are good to go. For Apple Mail users: Click Mail next to the Apple in the top left corner of the screen then click Preferences then click the Account icon (looks like the @ symbol) In the Account Information section change the incoming server name to mail.waypt.com and add @waypt.com after your username. Next click on the "Advanced button" ( the right most part of the oblong button above.) Change the "Remove From Server" choice to "Right Away" Change the port number to 110. Uncheck the box next to "Use secure connection (SSL). Next click on the "Outgoing Server (SMTP) at the bottom of the General section click edit server list and do the following: Click on the Waypoint server in the list and edit the server name to mail.waypt.com and then in the section below Change the server port to 25.(unless it lists "Default" 25,465,587, then you can leave it as is) Turn SSL off Change authentication to password Put your full username with the @waypt.com after it as you did in the incoming section then type in your password Click the OK button and your setup should be completed correctly. Be sure to "Save" if Apple Mail asks! You may get a cannot verify the settings which is a certificate error. Just click connect to accept the new certificate and you will be good to go For iPhone, iTouch and iPad users follow these instructions Tap the Settings icon Tap Mail, Contacts, Calendars Tap your account from the list Change the incoming server to mail.waypt.com Add @waypt.com after your username Tap advanced at the bottom of the screen Ensure Use SSL is off, Authentication is set to password, and Server port is set to 110. After making the necessary changes tap th left arrow at the op of the screen to go back one section (at this time it should verify your settings then go back one screen Tap the SMTP at the bottom of the screen then tap your primary server at the top Change the Host Name to mail.waypt.com add your username just as it appears in the main section including the @waypt.com Add you password (if you do not remember it please call me directly at 360-385-6003 and I will give it to you) SSL should be off, Set authentication to Password, Set Server port to 25 Tap the "Done" button in the upper right corner (at this time it will again verify your settings and when the verification is complete it will return you to the SMTP screen Tap the arrow in the upper left to go back one screen and then tap "Done" and then tap "Settings in the upper left corner and you are complete. You may get a cannot verify the settings which is a certificate error. Just click connect to accept the new certificate and you will be good to go

Any questions or help call 360-385-6003